Position Details: Customer Service Representative (CSR) – Telco Account

Description:

Job Overview:

Join one of the country’s leading telco accounts as a Customer Service Representative! You’ll handle voice-based customer service inquiries, assist with billing or technical concerns, and provide a seamless support experience.

This role is perfect for fresh graduates, undergraduates, or career shifters who are passionate about helping people and ready to start or grow their BPO journey.

Qualifications:

• Open to Fresh Graduates, Undergraduates, and Experienced CSRs

• Excellent communication and interpersonal skills

• Amenable to work in shifting schedules and onsite

• Willing to be assigned to a voice account in a telco campaign

• Customer-focused with a positive attitude and strong problem-solving skills

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