Description:
EDUCATIONAL BACKGROUND:
•Candidate must possess at least
Bachelor's/College Degree in Human Resource Management, Psychology or
equivalent.
QUALIFICATIONS & EXPERIENCE:
•Candidate must have at least 10
years of Human Resource experience in a call center, wherein 5 years as a
manager handling Human Resources.
•10 plus years of progressive
leadership experience in Human Resources positions.
•Specialized training in employment
law, compensation, organizational planning, organization development, employee
relations, safety, training, and preventive labor relations, preferred.
•Active affiliation with appropriate
Human Resources networks and organizations and ongoing community involvement,
preferred.
•Should have the sense of urgency,
is action oriented, with stakeholder orientation, highly driven, meticulous and
keen with details
•Should have both business and
technical acumen - expertise in HR transactional systems ,With strong
background in laws
•Ability to maintain the highest
level of confidentiality
•Ability to prioritize and work in a
multi-tasked and ever-changing environment
•Ability to adapt to a flexible
schedule and to work on night shift on a periodic basis as well as holidays
•Flexible to work in shifting
schedules, High organizational skills
•Excellent communication &
interpersonal skills